Mangaluru : Dakshina Kannada Cooperative Milk Producers Union Limited (DKMUL) on Monday launched Milkosoft software that will, among others, allow milk dealers to place orders for milk and other products online.

Now, milk dealers need not have to wait for hours to connect to the union’s personnel for placing orders over phone.

This Milkosoft application can be downloaded by dealers on their smart phones. Dealers can also access the application at: http://dkmul.milkosoft .in/milkosoftapp/.

Through this application, dealers can place orders for milk, curds and 32 other products of the Karnataka Milk Federation during the day.

After the orders are placed, dealers will receive SMS for confirmation of their orders. The dealers can track delivery of their orders, as KMF uses GPS-fitted vehicles. They will receive SMS about the time the orders are delivered.

DKMUL Managing Director B.V. Satyanarayana said that with the new application the more than 800 dealers will not be waiting endlessly to connect to the union’s personnel for placing orders over phone.

On an average, the union receives 2,400 calls a day for orders of milk and milk products.

It has taken one year for the Hyderabad-based Vasista Enterprises Pvt. Ltd. to develop this software at a cost of Rs. 1.47 crore.

The first of the three modules of the software was launched on Monday.

Mr. Satyanarayana said that the second module of the application deals with milk procurement wherein details of milk collected at each point in the district will be automatically updated.

The third module was related to the amount of milk collected by the union and how much of it was converted into milk products.

These two modules will be out in the next few weeks. “We are trying to integrate all functions right from procurement till payment of incentive to the milk producer (farmer),” he said.

Chairman of the union Raviraj Hegde asked all milk dealers, at the launch function, to switch over to the new application.

Deputy Commissioner A.B. Ibrahim asked the union to develop another application for getting complaints and feedback of customers.