Mangalore : M D Mallya, chairman and Managing Director of Bank of Baroda inaugurated its 9th branch near Pumpwell on Oct 27, Saturday.
Speaking on the occasion, Mallya expressed confidence that the new branch will facilitate further development of trade and commerce in Mangalore city.
He said that Bank of Baroda has reinforcing its commitment to work in partnership with the state to speed up the economic development of Karnataka and transforming its services to well aligns with the customer aspirations. It has so far been serving the state with a network of 80 branches, 33 on site and 19 off site ATM’s.
As a part of Bank’s overall emphasis on customer centricity, credit processing and its delivery system has been centralized with Retail/SME loan factories operating on assembly line principles that are well geared to serve the individuals/ entrepreneurs more efficiently and quickly. It has strong network of technology led alternate delivery channels to provide round the clock access to the banking service at the comfort of customers home through net banking/ mobile banking/ electronic transfer of funds on real time basis. The customer services, after sale service and wealth management services have also been put on fast track by linking them to dedicated city sales/ city back offices manned by specially trained employees.
The Bank has been coordinating with the State Level Bankers Committee (SLBC), State Enterprises, Corporate Sector, Industrial Parks, IT Hubs and Infrastructure Units, to offer specialized funding/ advisory services. Moreover the Bank is actively engaged in the socio-economic transformation of the state with its financial inclusion efforts. The Bank has engaged 13 Business Correspondents in 13 villages allocated to it. The Bank is able to provide to the state, the benefits of its overseas presence in 24 countries across the globe.
He also said that the newly opened branch is the 3rd in City, 9th in District and 81st in State. The Bank has its branch in Hampankatta from 50 years, Lady Hill and now near Pumpwell. It has 47 million customers around the globe, he said.
MM Reddy, General Manager, KARAP Zone was present on the occasion.