Mangalore : Unity Health Complex has been honoured with ‘Diamond Eye Award for Quality Commitment and Excellence and total quality management accreditation for high quality performance and best customer satisfaction’.
Speaking at the press meet held at Unity Health Complex on Dec 23, Friday, Dr CP Habeeb Rahman, chairman of Unity Care and Health Services Pvt Ltd said that Unity was the only hospital service industry from India to receive the award at Geneva in Switzerland by the President, Mr Charbel S Tabet of Otherways Management and Consulting on November 28, 2011.
He also said that the selection is done by the ISO team through voting process carried by Internet and the Information collected through media, Chamber of Commerce, embassies of different countries, and on-line macro polls that will decide the final award. More than 65 companies were awarded in over 100 countries and Unity was the only Hospital in the awarded list.
He responded to the award by highlighting the role of healthcare services in the society and the emerging role of Indian Health Tourism. He said that India is the best medical fraternity working in different parts of the world and quality health services is the emphasis through hospitals in India now.
Speaking about the achievement, he said that Unity has the excellent team in higher, middle and lower management, which helped to focus on better service. The amount of sacrifices done by the doctors and nurses, but it is not enough further we must come for better than today, he added.